Amazon Chime SDK Call Analytics: Real-Time Voice Tone Analysis and Speaker Search

Today, I am pleased to announce the availability of Amazon Chime SDK call analytics, a new set of capabilities that helps make it easier and cost effective to record and generate insights on real-time audio calls: transcription, voice tone analysis, and speaker search. We’ve also improved the Amazon Chime SDK section of the AWS Management Read more about Amazon Chime SDK Call Analytics: Real-Time Voice Tone Analysis and Speaker Search[…]

AWS Week In Review – June 6, 2022

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! I’ve just come back from a long (extended) holiday weekend here in the US and I’m still catching up on all the AWS launches that happened this past week. I’m Read more about AWS Week In Review – June 6, 2022[…]

Extract Insights From Customer Conversations with Amazon Transcribe Call Analytics

In 2017, we launched Amazon Transcribe, an automatic speech recognition (ASR) service that makes it easy to add speech-to-text capabilities to any application. Today, I’m very happy to announce the availability of Amazon Transcribe Call Analytics, a new feature that lets you easily extract valuable insights from customer conversations with a single API call. Each Read more about Extract Insights From Customer Conversations with Amazon Transcribe Call Analytics[…]

Amazon Transcribe Now Supports Automatic Language Identification

In 2017, we launched Amazon Transcribe, an automatic speech recognition service that makes it easy for developers to add a speech-to-text capability to their applications. Since then, we added support for more languages, enabling customers globally to transcribe audio recordings in 31 languages, including 6 in real-time. A popular use case for Amazon Transcribe is transcribing Read more about Amazon Transcribe Now Supports Automatic Language Identification[…]

Now available in Amazon Transcribe: Automatic Redaction of Personally Identifiable Information

Launched at AWS re:Invent 2017, Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for AWS customers to add speech-to-text capabilities to their applications. At the time of writing, Transcribe supports 31 languages, 6 of which can be transcribed in real-time. A popular use case for Transcribe is the automatic transcription of Read more about Now available in Amazon Transcribe: Automatic Redaction of Personally Identifiable Information[…]

Amazon Transcribe Medical – Real-Time Automatic Speech Recognition for Healthcare Customers

In 2017, we launched Amazon Transcribe, an automatic speech recognition service that makes it easy for developers to add speech-to-text capability to their applications: today, we’re extremely happy to extend it to medical speech with Amazon Transcribe Medical. When I was a child, my parents – both medical doctors – often spent evenings recording letters and exam Read more about Amazon Transcribe Medical – Real-Time Automatic Speech Recognition for Healthcare Customers[…]

Amazon Transcribe Now Supports Mandarin and Russian

As speech is central to human interaction, artificial intelligence research has long focused on speech recognition, the first step in designing and building systems allowing humans to interact intuitively with machines. The diversity in languages, accents and voices makes this an incredibly difficult problem, requiring expert skills, extremely large data sets, and vast amounts of Read more about Amazon Transcribe Now Supports Mandarin and Russian[…]

Amazon Transcribe Streaming Now Supports WebSockets

I love services like Amazon Transcribe. They are the kind of just-futuristic-enough technology that excites my imagination the same way that magic does. It’s incredible that we have accurate, automatic speech recognition for a variety of languages and accents, in real-time. There are so many use-cases, and nearly all of them are intriguing. Until now, Read more about Amazon Transcribe Streaming Now Supports WebSockets[…]