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If you manage a contact center, then you know the critical role that agents play in helping your organization build… Read More
This post is part of our Week in Review series. Check back each week for a quick roundup of interesting… Read More
Things are heating up in Seattle, with preparation for AWS re:Invent 2022 well underway. Later this month the entire News… Read More
Today, the Amazon Lex team has released a new console experience that makes it easier to build, deploy, and manage… Read More