Ansible + ServiceNow Part 1: Opening and Closing Tickets

As a Network Engineer, I hated filling out tickets. Anytime a router would reboot or a power outage took place at a remote site, the resulting ticket generation took up about 50% of my day. If there had been a way to automate ticket creation, I would have saved a lot of time. The only Read more about Ansible + ServiceNow Part 1: Opening and Closing Tickets[…]