Categoría: Enterprise Strategy

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Announcing General Availability of Amazon Connect Cases

Publicada el por Stack Over Cloud

In June 2022 AWS announced a preview of Amazon Connect Cases, a feature of Amazon Connect that simplifies these customer interactions and reduces the average handle times of issues. Today I am excited to announce the general availability of Amazon Connect Cases. Cases, a feature of Amazon Connect, makes it easy for your contact center Read more about Announcing General Availability of Amazon Connect Cases[…]

Learn about AWS – November AWS Online Tech Talks

Publicada el por Stack Over Cloud

AWS Online Tech Talks are live, online presentations that cover a broad range of topics at varying technical levels. Join us this month to learn about AWS services and solutions. We’ll have experts online to help answer any questions you may have. Featured this month! Check out the tech talks: Virtual Hands-On Workshop: Amazon Elasticsearch Service Read more about Learn about AWS – November AWS Online Tech Talks[…]