Categoría: Contact Lens for Amazon Connect

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AWS Weekly Roundup — AWS Chips Taste Test, generative AI updates, Community Days, and more — April 1, 2024

Publicada el por Stack Over Cloud

Today is April Fool’s Day. About 10 years ago, some tech companies would joke about an idea that was thought to be fun and unfeasible on April 1st, to the delight of readers. Jeff Barr has also posted seemingly far-fetched ideas on this blog in the past, and some of these have surprisingly come true! Read more about AWS Weekly Roundup — AWS Chips Taste Test, generative AI updates, Community Days, and more — April 1, 2024[…]

New for Amazon Connect: Voice ID, Wisdom, and Outbound Communications

Publicada el por Stack Over Cloud

During the AWS re:Invent conference last year, I wrote about new capabilities added to Amazon Connect. Today, I am happy to announce the general availability of two of these capabilities, Voice ID and Wisdom, and the launch of a new one. High-volume outbound communications allows, as the name implies, the initiation and management of outbound Read more about New for Amazon Connect: Voice ID, Wisdom, and Outbound Communications[…]